Bulk Downloads feature partial outage

Incident Report for ansarada

Resolved

This incident has been resolved.
Posted Jul 02, 2025 - 23:08 AEST

Update

We are continuing to monitor for any further issues.
Posted Jul 02, 2025 - 22:47 AEST

Update

We are continuing to monitor for any further issues.
Posted Jul 02, 2025 - 22:25 AEST

Update

We are continuing to monitor for any further issues.
Posted Jul 02, 2025 - 21:52 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2025 - 21:27 AEST

Update

We are continuing to work on a fix for this issue.
Posted Jul 02, 2025 - 21:20 AEST

Update

We are continuing to work on a fix for this issue.
Posted Jul 02, 2025 - 21:01 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 02, 2025 - 20:48 AEST

Update

We are continuing to investigate this issue.
Posted Jul 02, 2025 - 20:31 AEST

Update

We are continuing to investigate this issue.
Posted Jul 02, 2025 - 20:16 AEST

Investigating

Bulk Downloads feature is currently experiencing issues causing the progress to not be updated and zip files to not be downloaded. We are working to identify and resolve the issues ASAP.
We will provide an update here in 15 minutes.
Posted Jul 02, 2025 - 19:57 AEST
This incident affected: Ansarada Data Room (Documents).